Privacy Policy for SOTM Life Skills Center

Privacy Policy for SOTM Life Skills Center

Effective Date: 1/7/2013

SOTM Life Skills Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.sotmlifeskills.comor engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email  address
• Phone number
• Mailing address
• Any information submitted through forms (e.g., contact forms, appointment requests)

Health Information

If you become a client, we may collect protected health information (PHI) in accordance with HIPAA regulations. This information is handled separately and securely through our clinical systems.

Technical Information

• IP address
• Browser type
• Device information
• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

• Respond to inquiries and communicate with you
• Schedule appointments and provide services
• Improve  our website and user experience
• Send updates, newsletters, or service information (if you opt in)
• Comply with legal and regulatory requirements

3. HIPAA Compliance

SOTM Life Skills Center is a mental health provider and complies with the Health Insurance Portability and Accountability Act (HIPAA).

• Any protected health information (PHI) is stored in secure, HIPAA-compliant systems (e.g., electronic health records).
• Website forms should not be used to submit sensitive clinical information unless explicitly stated.

For more information, clients may request a copy of our Notice of Privacy Practices.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information only in the following situations:

• With  your written consent
• With  insurance providers for billing purposes
• With third-party service providers (e.g., scheduling, billing, EHR platforms)  who are HIPAA-compliant
• When required by law (e.g., court orders, mandatory reporting)

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance  user experience
• Track  website performance
• Analyze  visitor behavior

You can adjust your browser settings to refuse cookies if you prefer.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information.

However, no method of internet transmission is 100% secure. We encourage you to avoid submitting sensitive information through unsecured channels.

7. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections to your information
• Opt  out of marketing communications
• Request deletion of non-clinical personal data (where applicable)

For clinical records, HIPAA guidelines apply.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are not directed to children under 13 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

SOTM Life Skills Center
549 W. Wheatland Road, Duncanville, Texas 75116-4515
972-709-1180
info@sotmlifeskills.com
Website: www.sotmlifeskills.com